No more Medical Aid headaches

Whether it’s choosing the right medical scheme and option or trying to get a claim paid, your Medical Aid could be causing you more pain than piece of mind. The last thing you want to be doing after a medical procedure is deal with all the admin associated with claiming. 

Well, all of this can be eliminated simply by making one good choice – to go with an accredited, reliable, independent Medical Aid Broker – and let them do it all for you. Don’t just take my word for it though -here are seven solid reasons that using a broker is simply a better way to go…

  1. The cost is covered – When appointing a Medical Aid Broker there shouldn’t be any additional cost. The premium already includes the broker commission of 3% limited to R117.20 inclusive of Vat. If you don’t use a broker, the Medical Aid Company keeps the money anyway.

  2. No more tough choices – An independent Broker will find the best scheme and option for you, based on your, your family’s or your staff’s specific needs.

  3. Painless claims processing – We assist with processing claims and fight with the schemes and Doctors to make sure that all legitimate claims are settled.

  4. Communication is covered – We handle all administrative queries on your behalf, and you need not ever have to deal with call centres again!

  5. Closing the gap – Good Medical Aid Brokers assist with Gap Cover claims after the medical aid has settled their portion.

  6. Experience and expertise – We have highly experienced, specialised support staff, well trained in what they do and dedicated to making our clients lives easier. It is always better to leave it to the experts!

  7. Easy sign-on – Already a member of a Medical Scheme? All we need is a signed Broker Appointment. Not yet a member? We’ll help find the most appropriate option for you. 

Ensuring your best interests

Flagstone, part of the Financial Services industry for 14 years, is a completely independent Financial Services company, ensuring we remain entirely autonomous and not specifically aligned to any medical aid scheme. This means you get the very best we can offer to meet your specific needs. 

You have absolutely nothing to lose and everything to gain with one person looking after all your Medical Aid and Gap Cover needs. Email to eliminate your medical aid headaches for good!

Not convinced? Here’s what some of our clients have to say…

Miss F de Vries, “Natalie from Flagstone gets 5 stars without a doubt! I wish I could give more stars though as really, the service we have been getting has truly been consistently outstanding over the last 3 years. Go Natalie, and go team Flagstone, you are amazing and make our admin soo much easier when it comes to medical bills, authorisations organising gap cover claims and more.”

Mr O Bumstead, “Wow!! This is just incredible, thank you SOO much Natalie, really this is amazing and all because you made it happen!! I’m really blown away by the wonderful service you provide.”

Dr S Singh, “Thank you so much Natalie.  I really appreciate how easy you made this for me.”

Miss C Botha, “Natalie!!!!! You are absolutely incredible!!!! Thank you so much!!! I am so happy, I want to cry. Brent, if you didn’t already know, Natalie is an absolute gem and what a credit to your company. I am so grateful for you always being soooo responsive and brilliant at what you do. Thank you!”

Mrs S Olivier, “Natalie, you are amazing and wonderful. We are blessed to have you looking after us.”

Mr G Brindeau, “Fabulous support … always.”

Ms N van Heerden, “I am very happy with the seamless process of our Stratum claim – well done, thank you very much. This is the very first time we are claiming from our Gap cover and it has been a stress-free experience.”

Mr L Blackwood, “I have had nothing but excellent service from Natalie. She does a great job.”

Miss A Barnett, “Many thanks Natalie, you have been very helpful, I do appreciate it!!”

Mr F McCourt, “Excellent and prompt service. Knowledgeable and friendly – pleasure to deal with.”

Mr A Maxwell, “Excellent service when dealing with gap cover issues.”

Mr A Swart, “Thank you for your most efficient service. I appreciate it.”

Miss A Chase, “Thanks so much for all the help this year. You really have been fantastic!”

Mr A Freitas dos Santos, “Thank you for your email and for always being so on the ball!”

Mrs B Berk-Heize, “Thanks Natalie! I appreciate all your effort and hard work!”

Mrs V Torrente, “Thank you Natalie, You are a star and a huge asset to the Flagstone Group.”

Mr T Armstrong, “Your expertise exceeds you, Zestlife have already deposited the funds into my account. Thank you for a truly professional service.”

Mrs T Walters, “Efficient service – much appreciated”

Mr R Twijnstra, “I would like to thank you for the support and helping me understand what’s going on.”

Ms M Marais, “Just to let you know Natalie has been AN ABSOLUTE SUPERSTAR in assisting me with my Stratum claims!”